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R+M Suttner
Dear Madam and Sir,
First things first: We hope you are all right.

As a family business, it is particularly important to us to look after our customers, business partners, employees and our entire environment. That is why we want to be there for you and offer you perfect service at all times - just as you are used to from us.

The COVID-19-Virus presents us all with enormous and daily new challenges. We would therefore like to take this opportunity to assure you that we will do everything we can to continue to supply you with our products as usual. Therefore, we do everything in our power to be a reliable partner for you even in these difficult times!

This is how we support you at the very latest:

- We work with the highest safety measures regarding hygiene in the company and limit the contact to external persons almost completely.

- We are in close contact with our suppliers and logistics partners in order to catch possible impairments and delivery bottlenecks early and to be able to inform you promptly.

- From now on, we will work in two shifts throughout the company to further reduce personal contacts and thus further minimize the risk of infection and transmission.

- We are still personally available for you. Please contact us, we will gladly support you in all matters.

- In the time from 13:45 - 14:15 we allow ourselves a small telephone time-out due to the change of shift. During these 30 minutes you will be welcomed by a friendly tape announcement.

- Our sales representatives is still available for you by telephone. Due to the current situation, we do not offer on-site consultation.

By taking the above measures, we do everything possible to maintain our daily business and to protect all parties involved in the best possible way. We thank you in advance for your understanding that the division into two shifts may cause delays in processing requests or answering calls. We are happy to refer our customers once again to our online shop (which is for the time beiing only available in German language), where you can order around the clock and a faster processing can be guaranteed.

For all of us, we hope that we get through this difficult times well. Above all, we wish you, your employees and families good health - take good care of yourself.

Best regards from Velbert
Alexander de Wit
Managing Director

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  R+M de Wit GmbH
Heidestraße 11 | 42549 Velbert | Germany
Phone +49 (0) 20 51-94 85 7-0
Fax +49 (0) 20 51-94 85 7-3400

Management: Alexander de Wit | Bernd de Wit | Commercial register: Amtsgericht Wuppertal | HRB 17953

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